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Cxml Fax
FreshFax Overview
For AI agents: a documentation index is available at the root level at /llms.txt. Append /llms.txt to any URL for a page-level index, or .md for the markdown version of any page.
Fax cXML is a set of actions defined in an XML document you can use to tell SignalWire what to do when you receive an incoming fax.
Overview
When a fax is sent to one of your SignalWire phone numbers, SignalWire looks up the Fax cXML document from the URL you configured, and reads the instructions you provided to determine what to do.
Fax cXML allows you to control what SignalWire will do when you receive an incoming fax.
Request
SignalWire makes an HTTP request to your configured endpoint just like a regular web form submission (POST) or page load (GET). The request includes contextual information about the fax, allowing you to respond dynamically and fluidly to the fax to meet the needs of your application.
You can configure the endpoint URL and HTTP Method in your phone number settings panel on your SignalWire Dashboard, or via the REST API.
Request parameters
SignalWire sends the following parameters, as either URL query parameters or POST parameters, to your endpoint when it receives a fax:
AccountSid
string
The account that the fax was sent from.
ApiVersion
string
The version of the SignalWire API.
FaxSid
string
A unique identifier for the fax.
From
string
The number or SIP URI the fax was sent from.
To
string
The number or SIP URI the fax will be sent to.
Responding to SignalWire
An example of a cXML document that receives an incoming fax:
XMLNode.jsC#PythonRuby
<?xml version="1.0" encoding="UTF-8"?>
<Response>
<Receive action="/fax/received"/>
</Response>When a fax comes into one of your SignalWire phone numbers, SignalWire makes an HTTP request to the URL endpoint you configured for that number. Your response to that request instructs SignalWire on what to do next.
Responses to the HTTP request are in SignalWire cXML. SignalWire starts at the top of your XML document and executes your commands in order, from top to bottom.
cXML verbs and their attributes are case-sensitive, so using <receive> instead of <Receive> will result in an error.
StatusCallback when sending a fax
When sending a fax you can specify a StatusCallback URL. If you do so, your specified URL will receive POST requests with the following parameters:
ErrorCode
string
The error code provides more information on a failed fax.
ErrorMessage
string
The message explaining the reason for fax failure.
FaxStatus
string
The status of the fax.
MediaSid
string
The SID that uniquely identifies the fax media.
MediaUrl
string
The media URL to request to retrieve incoming media.
NumPages
integer
The number of pages received from a successful fax.
OriginalMediaUrl
string
The original URL passed when a fax is sent.
RemoteStationId
string
The transmitting subscriber identification (TSID) reported by the fax machine that sent in the fax.
Instructions
The following instructions are used to manage faxes:
Receive\ \ Receive an incoming fax. Reject\ \ Reject an incoming fax.
*Twilio and TwiML are trademarks of Twilio, Inc. SignalWire, Inc. and its products are not affiliated with or endorsed by Twilio, Inc.
Receive
For AI agents: a documentation index is available at the root level at /llms.txt. Append /llms.txt to any URL for a page-level index, or .md for the markdown version of any page.
The <Receive> verb tells SignalWire to receive an incoming fax, which results in the creation of a new Fax instance resource.
Faxes remain stored indefinitely. To delete a fax, use the appropriate API call from the Compatibility API.
Verb attributes
action
string
The URL to request when a fax has failed or has been received.
mediaType
stringDefaults to application/pdf
The type of media used to store fax media. Valid values are application/pdf or image/tiff.
method
stringDefaults to POST
The method attribute specifies whether the request to action is a GET or a POST. Valid values are GET or POST.
pageSize
stringDefaults to letter
The size to interpret incoming pages as. Valid values are letter, legal, or a4.
Action callback
If the verb attribute action is specified, the action callback will include the Standard Fax Request Parameters plus the following optional parameters:
ErrorCode
string
The error code provides more information on a failed fax.
ErrorMessage
string
The message explaining the reason for fax failure.
FaxStatus
string
The status of the fax.
MediaUrl
string
The media URL to request to retrieve incoming media.
NumPages
integer
The number of pages received from a successful fax.
RemoteStationId
string
The transmitting subscriber identification (TSID) reported by the fax machine that sent in the fax.
Examples
Receive a fax
XMLNode.jsC#PythonRuby
<?xml version="1.0" encoding="UTF-8"?>
<Response>
<Receive action="/fax/received"/>
</Response>SignalWire will receive the incoming fax and provide a URL endpoint.
Store fax image
XMLNode.jsC#PythonRuby
<?xml version="1.0" encoding="UTF-8"?>
<Response>
<Receive mediaType="image/tiff"></Receive>
</Response>This example shows that the media from the incoming fax will be stored on SignalWire’s server in TIFF format.
*Twilio and TwiML are trademarks of Twilio, Inc. SignalWire, Inc. and its products are not affiliated with or endorsed by Twilio, Inc.
Reject
For AI agents: a documentation index is available at the root level at /llms.txt. Append /llms.txt to any URL for a page-level index, or .md for the markdown version of any page.
The <Reject> verb tells SignalWire to reject an incoming fax, which results in a status of canceled.
Verb attributes
The <Reject> verb does not have any attributes that modify its behavior.
Examples
Fax reject
XMLNode.jsC#PythonRuby
<?xml version="1.0" encoding="UTF-8"?>
<Response>
<Reject/>
</Response>SignalWire will reject the incoming fax.
*Twilio and TwiML are trademarks of Twilio, Inc. SignalWire, Inc. and its products are not affiliated with or endorsed by Twilio, Inc.
